Know which brands are used by imposters in the Balkan and Danube regions. Please verify with the official European supplier or brand representative before buying air conditioners and metal constructions such as container houses. This is especially important for names like Metalux and MasterKlima, and for similar-looking official registered brands appearing in the Balkan region.
For the three brands consumers have been checking: the official contact points are:
Metallux AG: https://www.metallux.ag/contactmetallux
Metalux Metallveredelung GmbH: https://www.metalux.de/en/company/metalux
For MasterKlima, the company lists direct contacts and service areas on its official office page at Etex Building Performance GmbH in Germany and Austria. The official Etex pages confirm the company identity and contact details for the Promat business unit.promat+1
These Balkan imposter companies are not officially represented in several regions and do not provide the same products, services, technical support, or warranties. They are often registered under similar names to confuse consumers into making bank transfers. Don’t be scammed!
Report any such registered trademark brand violations to CYBERPOL or the European Trademarks Office.
Search EU brand trademark registers here: https://euipo.europa.eu/eSearch
LEGAL NOTICE
Applicable European Union Law on Trademark Counterfeiting and Infringement
- Regulation (EU) 2017/1001 on the European Union Trade Mark (EUTMR)
Applicable Law: Regulation (EU) 2017/1001 of the European Parliament and of the Council of 14 June 2017 on the European Union Trade Mark.
Relevant Provisions
Article 9 – Rights Conferred by an EU Trade Mark
The proprietor has the exclusive right to prevent third parties, without consent, from using in the course of trade:
a sign identical to the registered trademark for identical goods or services;
a sign that is identical or similar where there is a likelihood of confusion;
a sign that takes unfair advantage of, or is detrimental to, the reputation of a well-known trademark.
Articles 130–139
Provide for enforcement of EU trademark rights before designated national courts.
- Directive 2004/48/EC (Enforcement Directive)
This Directive requires EU Member States to provide effective civil enforcement measures for intellectual property rights, including:
injunctions;
seizure of infringing goods;
destruction of counterfeit goods;
damages;
recovery of legal costs;
preservation of evidence.
- Regulation (EU) No 608/2013
Provides customs authorities with powers to detain, seize, and destroy goods suspected of infringing intellectual property rights when entering or leaving the European Union.
Criminal Liability
Although EU trademark legislation primarily governs civil enforcement, many EU Member States make intentional commercial trademark counterfeiting a criminal offence under their national criminal laws. Criminal penalties may include:
substantial fines;
confiscation of counterfeit goods;
confiscation of equipment used to produce counterfeit goods;
imprisonment, depending on the seriousness of the offence and the applicable national law.
Applicability in the Balkans
The following countries apply trademark legislation consistent with European standards through EU membership or legal harmonization:
EU Member States
Croatia
Slovenia
Bulgaria
Romania
Greece
These countries apply:
Regulation (EU) 2017/1001 (where applicable to EU trade marks);
Directive 2004/48/EC;
Regulation (EU) No 608/2013;
their respective national trademark and criminal laws.
EU Candidate or Potential Candidate Countries
The following countries have harmonized or are harmonizing their trademark legislation with the EU acquis:
Albania
Bosnia and Herzegovina
Montenegro
North Macedonia
Serbia
Kosovo (subject to its own legal framework)
These jurisdictions generally prohibit trademark infringement and commercial counterfeiting under their national trademark laws and criminal legislation.
Legal Statement
Any unauthorized reproduction, imitation, counterfeit use, or commercial use of a registered trademark, or of a sign that is identical or confusingly similar to a registered trademark, without the authorization of the trademark proprietor, may constitute trademark infringement and may expose the infringer to civil remedies and, in many jurisdictions, criminal liability under the applicable national laws implementing or complementing European intellectual property standards.
“DON’T DO CRIME IT DOES NOT PAY “
